I have just posted my commentary about Keith Wellman Automated Sales Formula VIP Package.
I attempted to address the question of Keith Wellman’s apparent business practices in which so many of us are left dis-satisfied with his product, services, or customer service policies.
In that post, I talk about what seems to me to be Keith’s business design to take our money and leave us dis-satisfied.
You can find that post at Rodger’s Notes and you are welcome to Comment there or return here and Comment.
I purchased Keith Wellman’s Automated Sales Formula on January 10, 2010. I had a series of problems with their products and the software they provided. When I asked for a refund I was informed that their refund “grace period” was 72 hours.
Here is a series of Posts I made on a blog which was exploring the ASF offering:
When I asked for a refund, I was told that their window was, “The 72 hour period is a grace period for those that make decision in haste and for people that see the product and are not satisfied. It’s not meant for people to use, and then refund, it’s way to valuable for that.”
At around $500 I agree that ASF is “way to (sic) valuable” for them, but it is of no use for me. It certainly seems to me that a 72 hour grace period is a time-frame that is not about customer service. It is about grabbing as much money as possible and then ignoring any problems that customers might have with the product.
For instance, I thought the “Automated Traffic Syphon” would be a great benefit. But for many days when I tried to use the service, it didn’t work correctly. It did not do the task it was supposed perform. My support tickets went un-answered except I was told that they were working on improvements. When they finally came out with the improved version, it did not work in the automated fashion that had been described. The improvements required manual interventions to make it do its tasks. I was not a happy camper to have purchased something that didn’t work and when they “fixed” it, it required me to do all the ongoing work for this “automated” process.
The 15 squeeze pages were another problem. After finally getting the traffic to start coming to the squeeze pages from the “Automated Traffic Syphon” I thought I would give the squeeze pages a try before I asked for the refund. After 500 click-throughs to the squeeze pages, I only had one visitor actually give an email address to see the sales video (and that visitor never confirmed).
When I asked for the refund in a support ticket, I received a “personal” email from “Erica S.” and the email seemed to be a very business-like response to my request. But the email was “No-Reply” so that unsuspecting folks might think they could talk with this “person” by replying to the email. Structurally, this seems to be designed to stop (or delay) people from trying to continue the conversation about the refund request.
Needless to say, I am angry and I feel scammed. I am angry that their whole process seems to be designed to take my (and everyone else’s) money and not give satisfactory products, services, or customer service.
Quite frankly, I’m going to make it my business to tell as many folks as possible about Keith Wellman’s business practices.
One additional note:
Someone is doing something okay in Keith Wellman’s back office.
I sent an email to the no-reply email address, before I realized that it was “no-reply” and someone did receive that email, re-opened my ticket, and posted my email into a ticket reply.
I am now posting these two comments as an additional reply in their support ticket system. Let’s see if something good happens in their office for me.
Rodger Bailey.
Well, I got a response back from Keith Wellman’s office:
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Hi Rodger,
Unfortunately, we cannot refund your purchase due to our policy. However, we will be more than happy to help you with your Automated Sales Formula.
Thank You & Have a wonderful day!
Erica S.
Everyday Wealth Support/
Keith Wellman’s Office
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So, it becomes clear that their policy (the 72 hour grace period) is a policy for taking money and not providing service.
They cover their butt by saying, “However, we will be more than happy to help you with your Automated Sales Formula.” But after the poor service to start with and the squeeze pages that do nothing, I do not want to waste any time with whatever they want to offer me.
Oh, yes. I wanted to mention that their company name now seems to be “Everyday Wealth” and I’m guessing that with their excellent sales page, and their 72 hour grace period, they do have Everyday Wealth for themselves.
My suggestion is to avoid any offer by Keith Wellman like a plague.
Rodger Bailey
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So, they did not provide working software within the 72 hour Grace period. Because I did not know about that grace period, I continued to work at their system to get traffic started and see if their system actually worked. From my experience it did not work at all.
Their product and software did not work very well: Their promo material told that their process would improve on the standard text sales approach. I was able to get 500 clicks to the squeeze page they provided, and only one person provided an email address to get to their sales video. that person did not confirm with AWebwer, so in two weeks of work, there were no sales and no entries in my list. Very poor results from their highly hyped squeeze pages, sales pages, and their software to create traffic.
I feel like I have been scammed. It certainly seems that there 72 hour grace period is designed so that they make money, because I don’t think purchasers of this system could make money. If they had the industry-standard 30 day money-back guarentee, I doubt if they could make any money either.
This is a site for dis-satisfied customers of Keith Wellman to talk about our difficulties with his products, services, and customer service. Each of us will have a slightly different story, but there will be some common threads.
I’m asking participants to join the site. If we develop a critical mass of members and enough information to warrant it, we could find a way to take action to recover some of our money.
I’m sure that many of us will have strong feelings about the way we have been treated by his organization. If we want to band together and find a way to take action to achieve a refund of our money and our equilibrium, we will need to keep our posts civil.
This means that our site needs to be without flaming and without foul language. We will need to make all posts be without exaggeration and without exasperation. And, all our comments will need to be fact (show the evidence) or clearly an opinion (such as: “it seems to me that his organizational procedures are designed to take money and provide little or no service.”).
I’ll provide my own story in a separate blog post to get the ball rolling.
I’ll promote this site on Twitter. And I encourage you all to find any others who belong here and send them to this site. I have read a whole series of complaints about Keith Wellman on the Ripoff Report site. I would hope to find these folks and get their stories posted here.
If you want to post your story here, click on “Log In” in the Meta Menu (bottom of the right sidebar) and then register on this site.
For the time being, I’ll moderate all posting so that I can keep unwanted conversations from this site.